Frequently Asked Questions

How do I get the Pleasure Craft Operator Card?

Find a school that offers the Pleasure Craft Operator Card Course

How long does it take to receive the card?

It takes approximately 3 to 4 weeks to receive the card by mail, but this can take up to 6 weeks if there is a high demand. In the meantime, you can use the temporary card, which is issued upon successful completion of the exam, to operate a motorized boat.

Will I receive temporary proof after I pass the exam?

Yes. After successfully completing the exam, participants will receive a temporary Pleasure Craft Operator Card. You can use this document to operate a motorized boat until you receive your card in the mail.

What should I do if I have not yet received my card?

It normally takes 3 to 4 weeks to receive the card by mail. however, this can take up to 6 weeks if there is a high demand. If you have not received your card within this time frame, please contact Sail Canada.

What do I do if I lose my card?

If you have taken the course with an FVQ or Sail Canada accredited school and need a replacement card, please fill out the required form with Sail Canada and submit your payment to the email address indicated.

If you did not take the couse with an FVQ or Sail Canada accredited school, you will need to contact the company that issued your card.

What if there is an error on my card or if I need to change my information?

Fill out the form found on Sail Canada and submit it to the email address indicated.

end faq